Landlords will not be able to see if a tenant has applied until both your account, and your tenant’s account is set up, and both accounts are linked to each other. Here are our suggestions:
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- Register your account and list them as one of your tenants.
- Make sure your tenant has your correct email address, so we are to connect your account with your tenant’s account as quickly as possible.
- Ask your tenant to log in to their account and show you their application, or a screenshot of their application as proof.
Check the Dashboard Guide for answers and helpful tips on timelines.
Click here to register and set up a landlord portal account. We appreciate your patience as we work through this process.